Community Guidelines

Quick guide to Softonic Solutions Community

What is Softonic Solutions?

Softonic Solutions is the place to get real people's top recommendations about anything! Our mission is to provide a safe and trustworthy platform where people can seek and recommend solutions to common problems.

How does it work?

Softonic Solutions is a crowd-sourced Q&A online community where you can seek or give advice to users like you.

You can ask a question: If you have a problem to solve or a simple question to ask, ask the community for the ‘best solutions’ to solve or answer it.

You can add a solution: If you're an expert, or you have enough experience with a product, recommend your solution.

Comment and share your experience: If you wish to tell other users your story, express your opinion or reply to another user, you can add a comment and join the conversation on a specific solution.

Whether you're interested in a topic and need to solve a problem, or you're an experienced contributor and problem solver, Solutions can be a handy and precious tool to make your everyday life easier.

If you want to know more about how Softonic Solutions works, take a site tour!

Community Guidelines

Our mission is to provide a safe and trustworthy platform where people can recommend and review solutions to common problems. As such, user contributions are subjective by nature and can be positive or negative according to their own experience with a product or service.

As a member of our community, whenever you post a comment, a solution or a question on the Softonic Solutions site, you agree to follow these guidelines. Stay within the rules and avoid the rejection of your content!


  • Respect the members of our community
  • Be relevant
  • Add value
  • Be helpful and generous
  • Protect your privacy
  • Be spontaneous
  • Be subjective - tell your own story


  • Use hate speech
  • Spam with irrelevant content
  • Create multiple accounts for one single user
  • Pretend to be someone else
  • Automate contributions to the site
  • Artificially collect upvotes, downvotes, comments or answers
  • Post content and materials of pornographic or violent nature, or encourage illicit and punishable behavior, or advocate religious or political extremisms, alcohol consumption, gambling...
  • Make use of discriminatory language that degrades any race, religion, gender, age, appearance or abilities
  • Copy content from other sites
  • Misuse the platform for mere commercial advertising or overt self-promotion
  • Intentionally add backlinks not aimed at providing help, clarification or context

User-generated Content Guidelines

In order to ensure you a helpful, pleasant, and enriching on-site experience, Softonic Solutions reserves the right to approve or delete any content that the community of users adds to the site. Help us stay healthy and genuine, and avoid adding content that harms other users and/or the integrity of our online community.

To this effect, remember that Softonic Solutions is not for:

  • Spammy behavior: Any content deriving from massive contributions by the same user, with the same or similar content and/or aimed at targeting the same solution or provider.
  • Self-promotion: Any self-promotional content not primarily aimed at helping other users or recommending products.
  • Link building: Any content that is added for mere and intentional backlinking purposes.
  • Sexual and adult content: Any type of content that refers to pornography, nudity or eroticism (sex shops, erotic blogs, webcams, etc.) is not permitted.
  • Violence, discrimination or extremism: Any content that incites violence or is related to, or encourages, opinions about race, ethnicity, national origin, religion, disabilities, gender, age or sexual orientation.
  • Prostitution and human trafficking: Any type of content associated with prostitution or escort services is not permitted.
  • Hard medicine treatments/advice: Any type of content associated with treatments that should be prescribed by a doctor.
  • Privacy violations: Any type of content with clear and explicit stalking purposes or aimed at obtaining personal data information.
  • Criminal offenses: Any type of content that facilitates, promotes or advocates criminal offenses, such as robbery, illicit use of arms, murder, terrorism, sexual abuse, pedophilia, for which legal actions have to be taken.
  • Offensive content: Any type of content containing hate speech or personal insults.
  • Unlawful and/or copyright infringing product promotion: Any fraudulent product or service with unlawful purposes or effects, that may result in a scam or in activities infringing on intellectual or industrial property.

The content about any product or service, either in the form of a solution, a question or a comment, that violates these guidelines will be rejected.

Finally, Softonic Solutions reserves the right to create and adapt all non-UGC content (such as product descriptions or ‘Did You Know’ texts) to the project needs.

Suspension and Ban

A user account can be banned from the site if non-compliant behavior has been repeatedly detected.

A site ban may also take place as a measure to resolve conflict between individuals or to revert obvious vandalism (behavior deliberately intended to obstruct or defeat the project's purpose). Severe offenses, though, may result in an immediate ban without warning.

An immediate permanent ban of an account may also result from attempting to or successfully interfering with the performance of the website or engaging in any activity that intentionally attempts against the integrity of the platform and the service provided to end users.

We reserve the right to enforce, or not enforce, these policies in our sole discretion, and these policies don't create a duty or contractual obligation for us to act in any particular manner.


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